Privacy policy

Privacy Policy & Terms and Conditions

Mighty Oaks International Nursery and Kindergarten Limited, Acorn International Group Limited and their respective affiliates, successors and/or assignees (collectively referred to as “the Group” or “we” or “us” or “our”) are committed to safeguarding your privacy online. Please read the following Privacy Policy to understand how your and your child(ren)’s/ward(s)’s personal data will be treated when you use or register on our website (www.mightyoaksedu.hk) and enrol your child(ren)/ward(s) to our programs or activities. The purpose of this Privacy Policy is to set out the policies and practices of our commitment to protecting personal data privacy in accordance with the provisions of the Personal Data (Privacy) Ordinance (Cap. 486 of the laws of Hong Kong).

Information we gather

As you interact with our website we will gather certain bits and pieces of information about your visit - the most basic of these are log files that are stored on the web server saving details such as the IP address you are browsing from, browser type, referring page and time of visit. What we tend to use is an analytics package (i.e. Google Analytics at the time of writing, but we reserve the right to use other tools in the future) to get further information about your visit (what you looked at, how you found us etc.), such that we get a clear picture of how our website is performing by how people are using it. We also use a few cookies to remember your preferences when interacting with the website. Cookie is a small text file containing information that are placed on the user’s device. Types of cookies include essential cookies and analytic cookies, which helps ensure proper functioning and easy navigation of our website, and improve our website by collecting and reporting information on how you use it. For registration, completing contact forms, we take the information that you've typed into the form including but not limited to personal details and contact information of you and your child(ren)/ward(s), and store this securely on the server in our content management system. In addition to collecting information online, we may collect information from you when you communicate with us in person, over the phone or via e-mail or social media, and if your child(ren)’s/ward(s)’s enrolment is confirmed, during the course of our programs or activities.Generally, we do not collect personal data from children without prior consent from their parents or legal guardians.

We will identify any information which is mandatory when we collect information from you. Failure to provide the requested information to us may result in us not being able to process your child(ren)’s/ward(s)’s application, provide you or your child(ren)/ward(s) with our services, or maintain contact with you.

How we use it

• The information we collect is used for purposes including but not limited to:
• process application for admission and program registration;
• handle communications, complaints and other queries;
• organise, administer and operate our services and facilities, including but not limited to our programs, activities and scholarship schemes;
• conduct statistical research and analysis;
• enhance the visitor experience when using the website to display
• personalised content and possibly advertising;
• promote the safety of students, staff, and visitors, as well as the security of facilities; and
• all other purposes ancillary to the above purposes.

The data collected will be handled by our staff, kept confidential and used by the Group. We would like to use your [name, address, email address, mobile telephone number] and other relevant contact information and/or share such data about you with our authorised affiliates operating in education services to send you emails to inform you of news of our and our authorised affiliates’ [education] related products and services, and activities, events, promotions or offers by us or our authorised affiliates. 

All data collected will not be used, shared, sold, rented or leased to third parties for direct marketing purposes unless with your prior consent. However, we may, for or in connection with the aforesaid purposes, share your personal data [within the Group, and] with our agents, representatives and contractors so they can provide us with support services and other features. Generally, we limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such information. We may also disclose personal data in special circumstances, where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with our rights or property, other users on this website, or anyone else that could be harmed by such activities, or when required by law. We will take all practicable steps to ensure security of the personal data and to avoid unauthorised or accidental access, collection, use, disclosure, copying, modification, disposal, erasure or other use.

Personal data may be stored in our database systems (which may be located within or outside Hong Kong). Your personal data will continue to be protected by means of contracts we have in place with those organisations within and outside Hong Kong.
We will retain your personal data for a period necessary to fulfill the purposes (or any directly related purpose) for which the personal data was collected, unless the retention is otherwise permitted or required by law.

Your options

If you have subscribed to one of our services or direct marketing communications, you may unsubscribe by following the instructions which are included in emails that you receive from us. You may be able to block or delete cookies via adjusting your browser settings but this may prevent you from access to certain features of the website.

Other websites

This website may contain links to other websites which may collect your personal data. Should you use these links to gain access to the third-party sites, you have vacated this website which means that this Privacy Policy no longer applies. The Group is not responsible for the content or any privacy practices of third-party websites. You are advised to check the privacy policies on such thirdparty websites to understand their policies on the collection, usage, transferal and disclosure of personal data.

You have the right to access, update, correct or delete personal data held by us. Requests for access and correction should be addressed in writing to the us. We may levy a reasonable charge for data access or related requests. You can send privacy-related questions, complaints, and requests to our administration team at [email protected].

DISCLAIMERThe information provided by the Group on our website is for general, indicative purposes only. No statement, representation, warranty or guarantee, express or implied, is given as to its accuracy or appropriateness for use in any particular circumstances. All materials contained in this website have been prepared by the Group (or permitted to be used by the Group) according to the latest information available, where its contents are subject to review and changes. We will try the best to keep all information as updated as possible.

We reserve the right to make any changes on this website without notice. The Group is not responsible for any damage or loss whatsoever with relation to, or arisen from, any information on this website.

COPYRIGHT

The content available in this website, including but not limited to photographs, videos, audio, graphics, all text, data and programmes, are subject to copyright owned by the Group. Except as expressly permitted herein or where prior written authorisation is obtained from the Group, any reproduction, dissemination, distribution, adaptation or making available of such copyright works to the public is strictly prohibited.
Users are permitted to download the materials in this website, provided that this is solely for personal or non-commercial use, and provided further that this copyright notice is downloaded and accepted the terms at the same time. Users should note that this permission only applies to the Group’s copyright materials, but not any third-party copyright materials.
Any updates to the above policy will be published on this website. You should check this policy regularly to make sure you understand our latest policy. If you continue to use this website, it indicates your acceptance to, and that you give full consent to, the relevant changes.
This policy has been translated into Chinese. If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.

This policy is governed by and construed in accordance with the laws of Hong Kong. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Hong Kong.

Declaration

Please note that unless we receive written notification from parents, Acorn International Group Limited may take and use photographs, videos, and audio recordings of your child for various purposes. These purposes include, but are not limited to social media pages, website or promotional materials, school communications, security, and other educational uses. Additionally, these materials may be used internally for teacher training, report cards, portfolios, and assessments.
Parents further understand that in order to promote the safety of students, staff, and visitors, as well as the security of its facilities, the Group may conduct video surveillance of any portion of its premises at any time, with the only exception being private areas of bathrooms and changing rooms. Video cameras will be positioned in appropriate places within and around the Group's facilities and will be used to help promote the safety and security of people and property. Parents and legal guardians hereby give consent to such video surveillance at any time the company may choose.